Smart chatbots are on the rise in conversational marketing. They have a lot of benefits for the users like instant availability, personal speech, and getting relevant information at the right time. For businesses and brands, chatbots can help in building trust and a loyal customer relationship. But what is the magic that makes these little fellers run?
With this series of five articles, I want to share my research and take a look at major and popular tools for creating chatbots. This first article is all about tools for conception and prototyping.